Tickets

The Tickets command allows you to configure and manage the ticketing system for your server.

You need the ManageGuild permission to use this command.

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Usage

• Command: /tickets or -tickets

Options

1. Status:

   • Enable or disable the ticket system.

2. Setup:

   • Fill out a form to create a ticket message, including:

     • Title: The message title.

     • Description: The message description.

     • Footer: Footer text for the message.

   • Select a channel to send the ticket message, where users can open tickets.

3. Categories:

   • Add: Create a new category for tickets by specifying:

     • Name: The category name.

     • Description: The category description.

     • Create Message: The message shown when creating tickets in this category.

     • Staff Roles: Roles that can manage tickets in this category.

     • Mention Roles: Roles to be mentioned when a ticket is opened.

   • Edit: Modify an existing category by updating the name, description, create message, staff roles, or mention roles.

   • Remove: Delete an existing category.

4. Limit:

   • Set: Specify the maximum number of tickets a user can have open at once.

   • Remove: Remove the ticket limit.

5. Logs:

   • Set: Choose a channel for logging ticket activities.

   • Enable/Disable: Turn ticket logging on or off.

6. Single Ticket:

   • Enable or disable the option to allow each user only one open ticket at a time.

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