# Tickets

The **Tickets** command allows you to configure and manage the ticketing system for your server.

{% hint style="danger" %}
You need the **ManageGuild** permission to use this command.
{% endhint %}

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## Usage

* **Command:** `/tickets` or `-tickets`

## Options

1. **Status:**
   * Enable or disable the ticket system.
2. **Setup:**
   * Fill out a form to create a ticket message, including:
     * **Title:** The message title.
     * **Description:** The message description.
     * **Footer:** Footer text for the message.
   * Select a channel to send the ticket message, where users can open tickets.
3. **Categories:**
   * **Add:** Create a new category for tickets by specifying:
     * **Name:** The category name.
     * **Description:** The category description.
     * **Create Message:** The message shown when creating tickets in this category.
     * **Staff Roles:** Roles that can manage tickets in this category.
     * **Mention Roles:** Roles to be mentioned when a ticket is opened.
   * **Edit:** Modify an existing category by updating the name, description, create message, staff roles, or mention roles.
   * **Remove:** Delete an existing category.
4. **Limit:**
   * **Set:** Specify the maximum number of tickets a user can have open at once.
   * **Remove:** Remove the ticket limit.
5. **Logs:**
   * **Set:** Choose a channel for logging ticket activities.
   * **Enable/Disable:** Turn ticket logging on or off.
6. **Single Ticket:**
   * Enable or disable the option to allow each user only one open ticket at a time.

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For more assistance, refer to the bot's help menu or [contact our support server](https://discord.gg/cGNFnsXpwZ).